JoyandChaos

Custom Favors & Gifts for all Occasions

Chicago, Illinois
|
| 116,225 Sales | 5 out of 5 stars 5 out of 5 stars

JoyandChaos is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    The Joy & Chaos team is committed to sending your gifts out the door as fast as possible! We hand print each item to order and items take 1-5 business days to make depending on the product. We will do everything we can to accommodate your event deadlines, please message us with concerns prior to checking out. Make sure to order with plenty of time in advance to account for production and shipping time!

𝗦𝗛𝝞𝗣𝗣𝝞𝝢𝗚 𝝞𝝢𝗙𝝤 + 𝗙𝗔𝗤𝗦
Click here for our current shipping info + updates: https://www.etsy.com/shop/JoyandChaos/#faq
________________
Joy & Chaos. Two of our favorite words - which together, perfectly capture the reality of modern life.
We bring that spirit to life in our line of personalized gifts and custom products for life's BIG moments and occasions!

Visit Psychobaby by Joy & Chaos, our kids & family shop here: https://ShopPsychobaby.etsy.com

We hope you like what you see as much as we love creating it!
Please feel free to message us with any special requests.
Thanks!
Marlo & Lisa

Announcement

Last updated on Jan 19, 2024

The Joy & Chaos team is committed to sending your gifts out the door as fast as possible! We hand print each item to order and items take 1-5 business days to make depending on the product. We will do everything we can to accommodate your event deadlines, please message us with concerns prior to checking out. Make sure to order with plenty of time in advance to account for production and shipping time!

𝗦𝗛𝝞𝗣𝗣𝝞𝝢𝗚 𝝞𝝢𝗙𝝤 + 𝗙𝗔𝗤𝗦
Click here for our current shipping info + updates: https://www.etsy.com/shop/JoyandChaos/#faq
________________
Joy & Chaos. Two of our favorite words - which together, perfectly capture the reality of modern life.
We bring that spirit to life in our line of personalized gifts and custom products for life's BIG moments and occasions!

Visit Psychobaby by Joy & Chaos, our kids & family shop here: https://ShopPsychobaby.etsy.com

We hope you like what you see as much as we love creating it!
Please feel free to message us with any special requests.
Thanks!
Marlo & Lisa

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Featured items

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Marlo Hoffman

Contact shop owner

Marlo Hoffman

Reviews

Average item review
5 out of 5 stars
(16970)
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About JoyandChaos

Sales 116,225
On Etsy since 2015

Joy and Chaos. Two of our favorite words - which together, perfectly capture the reality of modern life.

Shop members

  • Marlo Hoffman

    Owner, Designer

  • Lisa Starbuck

    Owner

Production partners

  • Joy & Chaos Partner Print Facility

    United States

    Our partner print location is handling some of our items while we are working on expanding our production facility!

Shop policies

Last updated on Oct 22, 2021

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 12 hours of purchase

More information

Last updated on Jan 24, 2024

Frequently asked questions

HOLIDAY ORDERS + ORDERING TIPS

We strongly suggest placing all holiday orders as early as possible.
This is our recommendation based on the current info provided by shipping carriers.
Read on for more shipping details.

𝝗𝗘𝗙𝝤𝗥𝗘 𝗬𝝤𝗨 𝗖𝗛𝗘𝗖𝗞 𝝤𝗨𝗧
· Confirm your shipping address is correct. If you check out using the wrong address, you will be responsible for any additional shipping charges.

𝗤𝗨𝗘𝗦𝗧𝝞𝝤𝝢𝗦?
Shipping questions and notes about your order must be sent through Etsy messages.
Convo us before you check out if you have a question or need your order by a certain date.
Do not use the "Note to Seller" box on the cart page for help with your order items or shipping concerns - our customer service team will NOT see it in time to assist you.

PRODUCTION TIME (1-5 business days for most items)

We hand print each item to order. Production times are as stated on each listing - most items take 1-5 business days to make.

Please order with plenty of time in advance to account for production + shipping time.

In a rush? Choose an expedited shipping option at checkout to shorten the SHIPPING time. This does NOT rush our production time.
Holidays may delay your order by 1 business day.

We will do everything we can to help accommodate your event deadlines if you let us know!

Need your order by a certain date?
Please message us with the following info:
- Items you are interested in
- Quantity
- Date needed
- Shipping zip code.

*Please note, messages sent on the weekend will be returned on or before the next business day.

SHIPPING INFO

Unfortunately, 𝗦𝗣𝗘𝗖𝝞𝗙𝝞𝗖 𝗗𝗘𝗟𝝞𝗩𝗘𝗥𝗬 𝗗𝗔𝗧𝗘𝗦 𝗖𝗔𝝢𝝢𝝤𝗧 𝝗𝗘 𝗚𝗨𝗔𝗥𝗔𝝢𝗧𝗘𝗘𝗗.

With this in mind, please place your order well in advance of the date you need it.
Choose an expedited shipping option at checkout to shorten the SHIPPING time. This does NOT rush the production time.

· Available shipping options will be shown to you at checkout on the cart page.
(If you do not see an option that works for you, please message us for additional expedited shipping options. )
· Estimated delivery date range will show on cart page when you select shipping method
· Holidays and inclement may delay your order.

DELIVERY DATE ESTIMATES

Delivery estimates provided by each carrier may change frequently due to extreme weather conditions and other regional issues.

𝗗𝗘𝗟𝗔𝗬𝗦 + 𝗦𝗘𝗥𝗩𝝞𝗖𝗘 𝗔𝗟𝗘𝗥𝗧𝗦
Please check for the most updated information on any delays or service alerts for your area before selecting a shipping method.

UPS service alerts: https://www.ups.com/us/en/service-alerts.page

USPS service alerts: https://about.usps.com/newsroom/service-alerts
USPS delivery disruptions: https://about.usps.com/newsroom/service-alerts/residential/welcome.htm

As stated in Etsy’s buyer policies (https://www.etsy.com/legal/buyers/?ref=list), sellers cannot be held responsible or issue refunds for packages that arrive later than the estimated delivery date range.

Custom and personalized orders

Personalization options for each item will be as stated on each listing.

If you would like to *gently* modify a design we currently offer - for example, changing "Save Water Drink Champagne" to "Save Water Drink Bourbon" - there will not be an additional design set-up fee.
Not all designs will be able to be modified, but please check with us if you have an idea!

We will not print any trademarked logos, characters or phrases, licensed designs, or any other shop or designers' work.

If you own the rights to a design and need your artwork or logo printed on an item, please check out our custom logo tote bags or message us!
Logo totes: https://www.etsy.com/listing/1014788838

BULK DISCOUNTS

All of our customized items are hand printed to order. We are not able to offer bulk discounts on every item due to the additional time it takes to personalize.

However, we do have many custom items that include tiered bulk pricing discounts, such as our canvas favor bags, tote bags, face masks, clothing, and more.
See individual listings for specific price information.

FACE MASKS

We all have different preferences for how different styles of masks feel and fit. Please read our descriptions, look at our pictures & size info, and look through the many reviews and photos posted - this may help you see how other people feel regarding the fabric, quality and fit!

🚨 ALL FACE MASK SALES ARE FINAL.
Due to health and safety reasons we cannot accept returns or exchanges on masks.

Seller details

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